Terms and Conditions


PRICING
: Any applicable taxes are not included. Pricing is effective until the printing of our next Distributor Price List. Packaging charges are included. Orders placed on a “Hold for Release” basis, which are not released within 90 days, may be subject to price increases.

MINIMUM ORDER: The minimum order amount for complete fixtures is $150. This does not apply to parts and orders for replacements of damaged goods. Orders for less than $150 may be accepted at Task Lighting by Electrix’ discretion, subject to a $20 handling charge.


TERMS:
Payment terms for credit approval by Task Lighting by Electrix are NET 30 days from date of invoice. A late payment charge of 1% per month- 18% per year – may be added to all accounts over 30 days.


CANCELLATION
: Buyers who place orders on a “Hold for Release” basis and subsequently cancel the order prior to release shall be subject to a cancellation charge for Task Lighting by Electrix’ cost of product engineering, submittal drawings and administration relating to the cancelled order. Orders placed and released cannot be cancelled without the consent of Task Lighting by Electrix. Any costs incurred due to work performed or materials ordered will be charged to the buyer.


RETURNS
: Merchandise may be returned only with the authorization of the factory. If authorized, returns are subject to a restocking charge. Credits will be issued only after inspection ad acceptance of the returned products by Task Lighting by Electrix. Returned goods must be accompanied by a “RETURNED MATERIALS AUTHORIZATION” or RMA. They must be returned properly packaged and undamaged subject to an additional reconditioning charge.


Credit will be allowed only for the actual quantity of items returned. The buyer must pay for shipping to our factory unless otherwise agreed. Custom or modified fixtures are not returnable. No goods will be accepted for credit after three (3) months from the date of shipment.


SHIPPING:
Unless otherwise agreed, Task Lighting by Electrix will ship all orders by the carrier of its choice from our factory in New Haven, CT.  Task Lighting by Electrix will pay freight on orders of $3,000 or more shipped to destinations within the continental U.S Shipments of less than $3,000 will be shipped “prepaid and charge,” collector or C.O.D. Electrix may await completion of an entire order and ship all at once or make partial shipments at its sole discretion. Requests for premium freight service (such as air freight) must be authorized in writing and are to be borne by the customer. There will be no deduction of any normal prepaid freight costs.


SHIPPING DATES
: Shipping dates represent our best estimate. If an order is delayed, the customer will be informed. However, if events beyond our control delay shipping, we will not be held responsible for any damages, penalties or labor charge backs resulting from said shipments. It is the responsibility of the customer to provide accurate delivery requirements at the time of order and notification of project delays that may affect the required shipment schedule.


CLAIMS
: All Task Lighting by Electrix fixtures are carefully inspected, tested and packed prior to shipment. “Risk of loss” passes to the buyer upon delivery by Task Lighting by Electrix., to the carrier. Customers should therefore carefully inspect all items at the time of delivery, note any damage or storage and notify Task Lighting by Electrix. immediately. Disputes with carriers regarding damages does not relieve the buyer’s obligation to pay the full amount of Task Lighting by Electrix’ invoice in a timely manner. Claims for shortages or errors must be made within 10 (ten) days after receipt of goods.


WARRANTY
: Task Lighting by Electrix warrants to the buyer that its products shall be free from defects in materials and workmanship for a period of three (3) years from the date of shipment. This warranty shall not apply to damage cause by shipping. Task Lighting by Electrix’ sole obligation under the warranty shall be, at its option, to repair or replace the defective product. The factory shall not be responsible for labor or freight charges in connection with any returns.


There are no other express warranties including any warranty of merchantability of fitness for purpose.


Auxiliary equipment (ballasts, transformers, battery packs, etc.) furnished as components in our products carry the warranty of the manufacturer of the equipment. However, these items will be replaced directly by Task Lighting by Electrix if defective. Dimming ballasts are excluded. All issues related to dimming ballasts must be handled directly with the ballast manufacturer. Task Lighting by Electrix will not accept the return of dimming ballasts under any circumstance. Labor costs for field replacement of such defective equipment will be limited to $10 per item or the allowance offered by the original equipment manufacturer, whichever is greater. Task Lighting by Electrix may require defective materials to be returned, freight prepaid, prior to compensation for labor costs.

Please note: Task Lighting by Electrix does not provide service or replacement parts for Tensor Lamps. Tensor lamps have a 1 year warranty serviceable through www.growthproductsllc.com